Ingenico Blog / Canada

shaping the future of payment

Josephine Parisi

Recent Posts

Overcome Four Key Challenges in Restaurants with Pay-at-the-Table

Over the years, the restaurant industry has seen many technological innovations that have helped them serve their customers better. For example, QR codes recently made a comeback as an effective and touchless way for diners to access the menu. In other situations, self-service kiosks and tabletop ordering with tablets have been instrumental in helping restaurants streamline their food ordering process and add more efficiencies for their business.

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Transforming the Retail Customer Journey in a Post-COVID World

The COVID-19 pandemic affected the retail sector in a variety of ways – from limited store capacity to social distancing rules and more, merchants all over Canada adapted to these very quickly. The crisis also accelerated numerous shifts in consumer behaviours that were already underway. For example, contactless payment has existed in Canada for many years and most consumers were accustomed to paying with their contactless cards. With the increase in transaction amount limits for contactless, and the demand for touchless experiences during the COVID-19 pandemic, the adoption of this payment method has increased further. Another trend that was already underway was the rise of eCommerce. While eCommerce numbers have been consistently rising over the last few years, the pandemic pushed more people to purchase products online. As a result, most consumers embraced online shopping even for items they would have previously preferred to buy in store.

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